HELP
HELP
- What do I need to prepare to use SUCC services?
- To access SUCC services, you will need a smartphone or tablet connected to the internet and the CyberMDCare app. Additionally, you should have your ID and insurance card ready for identity verification by our doctors or staff. We recommend accessing the service from a quiet, well-lit location to ensure smooth video consultations.
- What conditions can I receive treatment for through SUCC services?
- SUCC services can diagnose and treat various conditions such as colds, fever, skin rashes, minor injuries, allergic reactions, and chronic disease management. However, in case of emergencies, we recommend visiting the nearest emergency room immediately.
- How much does the service cost?
- The cost of services may vary depending on insurance coverage. Please contact your insurance provider for specific details.
- How do I receive prescriptions after a consultation?
- After your consultation, prescriptions will be issued as needed. They are sent electronically and can be picked up at a pharmacy of your choice.
- Is my personal information securely protected during video consultations?
- Yes, we prioritize the protection of your personal information at our center. All communications are encrypted according to HIPAA regulations to ensure secure protection.
- What remote monitoring devices does CyberMDCare offer?
- CyberMDCare offers remote monitoring devices such as blood pressure monitors, blood glucose meters, weight scales, and pulse oximeters. These can be purchased through Amazon, Walmart, eBay, and other retailers.
- How is the data collected through remote monitoring devices utilized?
- The collected data is used by doctors to facilitate precise medical evaluations and treatments.
- What should I do in case of an emergency?
- If you experience an emergency that cannot be managed through video consultation, please dial 911 or visit the nearest emergency room.